Strategy Implementation
Provide complete computer-telephony solutions. Télicom is focused on providing a comprehensive and affordable set of software-based computer-telephony solutions designed to enhance productivity, improve customer service, reduce business operating costs and simplify access to data and dissemination of information.
Télicom intends to develop innovative, easy-to-use, cost efficient, open-architectured voice processing systems and computer telephony integration solutions. Télicom's strategy is based on five basic elements:
Provide high yield solutions. Télicom concentrates its development efforts on software. It believes product value is created most efficiently by emphasizing software solutions to meet customer needs.
Make products easy to use, install and modify. Télicom strives to maximize ease-of-use for the end user, the system manager, and the installer. The company's products are designed to be "people-oriented", with features that can be used readily without special training or manuals.
Leverage Telephony and Data Expertise. Télicom has established a knowledge base in the development of call processing, voice processing, call management and enterprise directories applications, as well as LAN, Internet and corporate intranet software applications and services. It believes that its expertise in these areas enables it to efficiently bring to market innovative software products and services that unify and optimize the exchange information within businesses.
Capitalize on Installed Base. As it will grow, Télicom intends to capitalize on its installed base by offering add-on modules, software upgrades, all of which will provide increased capacity and functionality.
Utilize Capabilities of Multiple Distribution Channels. Télicom intends to directly target enterprises. Télicom believes that some enterprises will evaluate business to business solutions from a telephony perspective while others will focus on data-centric solutions.
Grow Through Strategic Acquisitions. Télicom believes that growth through strategic acquisitions of complementary technologies, products and distribution channels offers the potential for significant competitive advantage. Its open-systems technology facilitates the rapid integration of and linkage to other complementary open-systems technologies.